With Governor Whitmer’s Executive Order today, Northland Animal Hospital will be making further adjustments to its operations, to do it’s part in reducing spread of the virus, risks to our staff, and families who visit our facility. Starting March 24th, NorthlandAH will be closed on Tuesdays and Thursdays but will maintain office hours Monday, Wednesday, and Fridays from 1p to 6p. These hours are to facilitate pharmaceutical, nutraceutical, and dietary item pickup needs, but we request that you submit your requests 48 hours in advance. Please keep in mind that there has been some disruption in supply chains, and advance notice will help assure your item is ready when you need it. We will also make every attempt to schedule pets who are in the middle of the immunization series so that they do not miss their booster window opportunity. We will also assess sick or injured appointment requests for established patients to see if it is something we can facilitate with our minimal staffing. The curbside service protocols will still apply to these visits.
During this time we will be taking calls throughout the normal business week, but you may need to leave a message to have a staff member call you back within 1-2 business days. If your pet is in need of urgent care, we ask that you contact one of the local emergency hospitals who are best equipped during this time to handle your pet’s care. Northland AH will do its best to help these visits go smoothly by forwarding records so that the ER doctor has your history available.
These facilities are:
Animal Emergency Hospital
(Plainfield just north of I-96)
(Michigan Dr. just east of Fuller)
*Both these hospitals require a call before you arrive
**Please be aware each facility will have disease control procedures in place
Information relating to our pets and the coronavirus can be found on our website or via our Facebook page. We will post any news, information, or future changes to our operations via these sources, as well as on our patient app, PetDesk.
We appreciate your patience and understanding during this unprecedented time. We, like all of you, want to do our best to stem the growing impact of the coronavirus. We hope that in limiting patient-client-doctor interaction, travel outside of the home, and medical supply use we can keep our families healthy and return to a normal routine sooner than later. We wish everyone the best of health and look forward to seeing you and your furry family soon!
Dr. Banks, Dr. Condon, and the NAH family